#Doable: How Sign Language Interpreters Restore Relationships With The Deaf Community

October 29, 2013

Sign language interpreters have an obligation to improve our profession while empowering the Deaf community in which we work. What #doable actions will you take to build relationships and become an ally?

I was privileged enough to serve as a full-time conference interpreter at the 2013 RID Conference in Indianapolis, Indiana. I was, as always, thrilled to have the opportunity to work with incredible colleagues, meet new people, and reconnect with old friends. After nearly 25 years in the field of sign language interpreting it is like a delicious treat to revisit those with whom you have created history, and to re-imagine the future that could be.

One of the unique features of this conference was the Community Forum. While this forum may have been a difficult process for many of the participants, the critical take-away message that I found quite heartening was: “The Deaf Community wants you and misses you and wonders where things broke down.” The “you” in this observation is “sign language interpreters,” all interpreters.

The #Doable Challenge

The challenge extended by leaders of the Community Forum was to find actions that were “doable” in our quest to reunite the Deaf and interpreting communities. The challenge included using these actions as a jumping-off point from which to fortify these relationships and the profession that all of us have worked so hard to build. The Twitter hashtag used during the conference was #doable.

Finding #Doable Actions

There are four primary ways you can uncover #doable actions:

1. Look Inward

It is a harsh reality, but despite one’s best intentions, even the most vigilant interpreters (and I count myself among them) can engage in audism. This unwitting participation in what has become the most insidious type of oppression is hard to take once you realize you have, and may still be, engaged in it. Take a look at your own internal beliefs and practices. Are you doing something as “innocuous” as choosing the Deaf participant’s seat at an event at which you are providing interpreting services? Are you answering questions from a hearing participant that would be better answered by the Deaf participant?

Are you collaborating with the Deaf participant or dictating to them instead? Look for the opportunities to work as an ally and collaborator rather than persisting in maintaining a hierarchical relationship. 

2. Look Outward

What opportunities are there to create change in your immediate geographic area or community? How can you show your commitment to the field of sign language interpreting while simultaneously showing your gratitude for the Deaf Community and the career it allows you to have? What kinds of things can you do to outwardly express the richness that ASL and the Deaf Community have brought to your life?

3. Look Backward

Since the 2013 RID Conference was RID’s 50th year anniversary event, history was a critical component of celebrating what is still a relatively young field. I was inspired to see some of the original founders of RID at this convention and to feel their passion as they shared experiences from their journey over the last half-century. You can see some of it via the StreetLeverage social media coverage of the conference.

One of the things that struck me was the passion of those CODAs who spoke about their earliest experiences interpreting for their parents, and what the changes in the field of sign language interpreting (in which they must feel so much ownership) has meant to them and their families. I have so much respect for CODAs who never “leave” the Deaf Community and “go home.” The Deaf Community, for them, is home. Small wonder why they are so protective of it. There is so much value in learning from those who have come before you. Spend time with these members of your community. Ask them to share their experiences. Take advantage of the opportunity to learn from what they share: both the successes and trials.

4. Look Forward

One of the things that excites me more than anything else is student interpreters and recent interpreter program graduates. These folks are excited, energized, and ready to be the next communication bridges between the Deaf and hearing worlds. There is nothing more inspiring to me than watching a new sign language interpreter suddenly become a colleague. Get involved in the future of the interpreting field. Try to find ways to help impact the future of the field for the better. As shared in the StreetLeverage – Live 2013 | Atlanta I am change video and to quote an often used adage, “Be the change you would like to see in the world.” While learning from and valuing our past is important, not dwelling on it is also good advice.

Taking #Doable Action

There are so many things that we can choose to engage in to both support one another as colleagues and to support the Deaf Community as Allies. I couldn’t hope to list them all here, but I wanted to give you a short list of actions we can all take to begin to repair the seeming void that has fragmented our shared world:

1. Patronize Deaf Businesses/Service Providers

Support the folks who are in the Community that gives you business by giving some back to them! A few ways you can do this are to:

    • Encourage the use of CDIs
    • Patronize Deaf businesses where possible
    • Refer people seeking resources back to the Deaf Community

As Trudy Suggs suggests in her StreetLeverage – Live talk, Deaf Disempowerment and Today’s Interpreter, this reciprocity–choices to patronize deaf businesses–empowers the deaf community while fortifying the relationship between the two communities.

2. Get Involved in the Local Deaf Community

This can seem daunting in the age of fewer and fewer Deaf clubs, and fewer and fewer regular gatherings of Deaf people. However, there are always opportunities to volunteer at Deaf events like theatrical productions, residential school programs, Deaf group homes for the elderly, Deaf Sports teams, or other organizations that cater to whatever facet of Deaf society you might find compelling. Don’t let technology get in the way of real, 3-D interaction. Find a way to make it happen!!

3. Engage in Pro-Bono Work

This idea is often met with contention. Many sign language interpreters believe if they engage in pro-bono work that requesting entities will assume all interpreters will work “for free” and that ultimately doing such work will undermine the efficacy of such laws as the Americans with Disabilities Act. However, there are opportunities to donate your services to organizations that are well-deserving or otherwise not covered under the various accommodations laws we have in place. Think about things like Oxford House meetings (for recovering substance abusers), AA or NA meetings, religious services or events, non-profit events such as Race for the Cure (Breast Cancer). Find what speaks to you and donate a few hours of service. More on how pro bono work can enhance your work can be found in Brandon Arthur’s article, 5 Easy Career Enhancers for Sign Language Interpreters.

4. Define the Future

Be a resource not only to Deaf Community members who seek information, but also to those up-and-coming sign language interpreters who strive to do right by serving the Deaf Community and the field of interpreting admirably. Volunteer to speak at your local interpreter training program about a topic that you are passionate about. Host a Q&A of veteran interpreters, giving new interpreters opportunity to ask their burning questions. Host a Deaf Community Panel where Deaf panelists can speak about the qualities they look for when hiring an interpreter, as well as those qualities they don’t find so desirable. Mentor new interpreters whenever you can. The idea that mentoring someone new is somehow putting oneself out of a job is ludicrous. It is our responsibility as veteran interpreters to ensure that when we are gone, there are other incredible interpreters out there to take our places, as Brian Morrison so eloquently stated in his post, It Takes a Village to Raise a Sign Language Interpreter.

In order to preserve our legacy, we must leave positive impressions on the lives of the next generation.

5. Leave Your Ego at the Door

It is hard to receive criticism (constructive or otherwise), and it is even harder to do so without being defensive. Work on ways to accept such feedback without defending yourself. Kendra Keller’s article, Case Discussion: Sign Language Interpreters Contain Their Inner “What the …!!!?”, helps us consider ways to think about what is being expressed as a genuine gift and something that can be used to improve future interactions. Even if, after reflecting on a situation, you decide that you still disagree with the criticism, consider the perception of the person who gave you the feedback and realize that something in the setting compelled them to give you that feedback. Figure out if there is anything you can do to improve the situation for the next time.

6. Gratitude

Remember to express your gratitude.

I am so lucky. I fell into the field of interpreting by chance. I am grateful to have been accepted into an incredible new culture while learning a completely new language. Here it is, 25 years later, and I can’t begin to count the people, both Deaf and hearing, who have guided me on this path. In keeping with Brandon Arthur’s article, Sign Language Interpreters and the Karma of Gratitude, I offer my thanks to those who have shared in my journey.

To all of you who taught me: thank you. To all of you who helped me grow: thank you. For all the unique and incredible experiences: thank you! To all of you who will graciously teach me new things each day: thank you.

Let’s always remember where we came from, how we got to where we are today, and those who have shared in our journeys.

In Conclusion

This is our profession and, as such, we need to commit to being actively engaged in shaping the future in order to preserve a legacy of which we can be proud.  It starts by individually leaving positive impressions with every interaction. When I look back at the impressions I have left on my field and the Deaf Community, I want to see that in some way I have helped to improve the profession while empowering the community in which I work.  It isn’t money, status, or recognition that makes someone a good interpreter– it is integrity, respect for the language and culture, and a commitment to betterment of oneself while empowering the community.

Make these ideals your mission and become another ally in the quest to build sign language interpreter/Deaf Community relationships.

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34 Comments on "#Doable: How Sign Language Interpreters Restore Relationships With The Deaf Community"

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Barb Walker

Thank you Tammy. Very well said and lots of food for thought.


Thanks, Barb!

I think we need to VALUE the relationships we have with the Deaf community not always restore them. In Pittsburgh we have a FABULOUS resource in our Deaf club, the Pittsburgh Association of the Deaf (PAD) – http://www.pghdeafclub.org . As a member of the club, I reached out and asked if I could host a workshop for interpreters there and they not only said yes, but they said it as FREE! All they asked was that if/when the club had a need for interpreter(s) we as PARID District 2 would provide it free of charge. I don’t know that our… Read more »

I agree with you, Danielle, it is important to value the people and resources we have available to us and who provide such value to us every day. Part of “restoring” any relationship is recognizing what that relationship does for each participant in it, and valuing the impact it has on both parties’ lives. You are very lucky to have such a place like PAD in your area!! Thanks for sharing that information.


Loved reading your insight and perspective throughout your article Tammy. I’m sure your positive and proactive attitude is appreciated and contagious among your fellow interpreters. How refreshing to promote CDI inclusion as well. And yes, mentoring does not mean an interpreter is training their replacement or competition. Thank you for sharing your thoughts.


Thank YOU Evelyn. I only wish I had a CDI with me every day! The things I learn from them are so breathtaking sometimes!

Lori Milcic

Tammy, thank you for sharing your thoughts! While most of what you said had me sitting here nodding my head in vigorous agreement shouting “I’m with you!” at my laptop screen, you also gave me some ideas where I can take more steps toward contributing to my community in a meaningful way. In keeping with the spirit of gratitude, I appreciate colleagues like you, and forums like StreetLeverage, that encourage us to stretch and grow!


Thank you, Lori. I am grateful to StreetLeverage for the opportunity to share my thoughts. We are indeed fortunate to have this forum!


I would love to see a Deaf Angie’s List


Corey this is an AWESOME idea!! I wish we had such a thing as well!! Ok Deaf techies, let’s make this idea happen!!


Check out DeafReview.com. they are in several cities.


Tammy, thanks for this thoughtful article.


You are welcome, Holly. Hope all is well with you and yours! Happy upcoming holidays!!

Anna Mindess
Tammy, thank you so much for your positive, big-hearted, and forward-thinking focus on the Do-able. Your refreshing approach left me inspired, instead of weighed down by more negativity. I totally support your recommendations for gratitude, giving back, supporting the Deaf community, coupled with a constant inner check to catch any of our own audist behaviors. I think this approach of basically believing in the best sides of people, tends to bring that out. I have one more suggestion: every interpreter has another life outside of interpreting, a passion, hobby or an area of expertise. See if you can make these… Read more »
Thank you so much Anna. You are right in that I do try to (re)act in such a way that I am assuming a positive intention during each interaction I have. It seems to be an approach that decreases stress and allows me to think before I act (which hasn’t always been something I am very good at). I very much agree with your suggestion. We have so many Deaf specialty groups in our area (Deaf bowlers, Deaf cyclists, Deaf Dragon Boat racers, etc.) that finding your passion within the Deaf Community is a great way to find a personal… Read more »
Elizabeth Morgan
Tammy – GREAT article! Thank you for taking the time to write it and to put more positive ideas and steps toward action into the community. I fully support the idea of a Deaf Angie’s list. If someone takes the lead, I would help if asked. I was astonished the other day by the number of businesses listed when an organization asked for Deaf-owned T-shirt companies. I would like to add another – supporting Deaf organizations. Of course, NAD is the go-to example of a Deaf-run organization with a history of advocacy and service–I am a member and LOVE NAD!… Read more »

Elizabeth, thanks so much for weighing in. I, too, am a member of NAD and I also agree with your suggestion regarding supporting Deaf organizations. The idea of contributing to social justice organizations is one that might help address the issues raised below by Austin. Thanks again!! Miss you!

Karlyn Weaver

Tammy Richards was my mentor a very (I won’t mention years, ahem) long time ago. I absolutely adored her as a personality then and still do. She is a spectacular interpreter with incredible talent and intelligence. I was extremely lucky to have her as a mentor. I wish I still worked with her! Just feeding off her confidence alone would help me immensely.


You are too kind, Karlyn 🙂


Great article and very well said…….having said that….

Don’t forget to look for volunteer opportunities with the CHILDREN who are mainstreamed. Maybe you can bring a mainstreamed child (and maybe his/her parent or sibling depending upon ages) to some of the events you mentioned. Start a DHH Bowling group for KIDS. Take a CDI with you as well.
Just had to add my two cents worth here 🙂


Gina, your points are excellent and I agree 100%. If there are opportunities to get Deaf children of hearing parents into settings with Deaf role models, take those and nurture those opportunities!! Thanks for this comment!

Austin Kocher
I like the sincerity and pragmatic direction of the article. But I can’t help but feel a sense of déjà vu when I read about interpreters needing to give back. On an obvious and unapologetic level, yes, interpreters should be involved in the Deaf community. I’m not suggesting otherwise. As I said, I like the suggestions, and I would even say that we need deeper changes than “giving back”: we need an economic and political system that doesn’t discriminate against people on the basis of race, gender, hearing ability, and sexuality. To that end, at some point we may need… Read more »
Austin, I agree with the comments you made. Certainly there are much more complex systemic issues at hand societally at large. I don’t mean to intimate that we (interpreters) are somehow all at “fault” in an attempt to take advantage of the community we profess to serve, however I do believe that because of the actions of some, and also due to the changes that have occurred historically in the interpreting field, there are some fences to mend. Clearly, this is the tip of the iceberg and your parallels with the immigration crisis is well taken. Thanks for your perspective.

This is a fantastic article, thank you for sharing so eloquently your wonderful perspective. Truly inspiring and I agree with every word you wrote!! 🙂


Thank you so much Michelle!

Sherry Shaw
Tammy, this is a subject dear to me, and you make an eloguent argument for supporting Deaf community goals. The idea that interpreters have a role as allies to the Deaf community is sometimes met with resistance (because this is perceived as crossing an arbitrary boundary). I wrote in depth about your topic in my recent book “Service Learning in the Deaf Community” (published by Gallaudet University Press) and urged interpreters (and interpreter educators) to take a closer look at becoming supporters of the Deaf community, behind the scenes and without ‘over-identifying’. I believe interpreting students need to have this… Read more »
Sherry Shaw

In case you are interested…the full book title is:

Service Learning in Interpreter Education: Strategies for Extending Student Involvement in the Deaf Community


[…] Tammy Richards offers suggestions on how sign language interpreters can restore and fortify their relationship with the Deaf community.  […]

Ruthie Moore

Tammy, thank YOU. Your words are a breath of fresh air to me as a new interpreter, soon to be graduate. I cherish the Deaf people who brought me into this field, and it is so good to be reminded of how to foster those relationships. Thank you for leading us into another important discussion about where our hearts need to be in all of this.

Amber Basile
Tammy, thank you so much for your great insight and wonderful article. I believe you bring up a superb topic, especially for those involved in interpreting education programs. Sometimes, I believe we forget the reason we came into this field, especially as we get further into our interpreting profession. We start off wanting to be a part of the deaf culture, but as the years go by, we start to lose those connections to the community. During my internship, an interpreter (who I looked up to) told me something that I will never forget, “Never stop interacting or stop giving… Read more »
Jackie Gile
Tammy, Thank you for your thoughtful and honest insights.  As a recent graduate entering the interpreting field, I hope to live up to the challenges you highlight in your article. I think its wisdom benefits the whole and is a great reminder of how we “the stakeholders” are in this together.  I wonder if it would be a stretch to suggest that the relationships you mention we must restore are the very reason the profession even exists? I think that cultivating strong relationships with the Deaf community is foundational to the profession simply because the basic goal of any communication,… Read more »

[…] and the Karma of Gratitude back in 2011. Tammera Richards included the idea in her article, #Doable: How Sign Language Interpreters Restore Relationships with the Deaf Community. If you do a blog search on StreetLeverage, many of the contributors mention gratitude in their […]

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