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Accountability: A First Step to Harmony Among Sign Language Interpreters?

Accountability - The First Step to Harmony for Sign Language Interpreters

Altering our approach to problem-solving by moving from blame to accountability can transform the field of sign language interpreting.

Have you ever felt a great line of divide working its way through the interpreting profession? It seems that recently every group discussion, article, or even online discussion revolves around one group being frustrated with the actions of another group. If I am being honest, I must admit, I am guilty.

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The more I started thinking about my own frustration, the more I realized I was part of the problem. To become frustrated with a group and sit quietly in that frustration or even worse, talk about it with my peers, only allows the problem to fester. It is because of that realization this article started to develop. I realized that I did not want to be a part of the great divide; I would prefer to accept responsibility for my actions and become part of an even greater solution.

The divisions within the sign language interpreting profession are deep and impactful. We have become a field where like-minded individuals group together, spending our time pointing fingers and placing blame rather than accepting responsibility for our own behavior. The great divide extends to many groups:

  • Deaf and Hearing
  • ITP graduates and Interpreters from the “school of experience”
  • CODAs and second language users
  • Nationally Certified Interpreters and Novice Interpreters

There are also many variations outside of and within these groups. Make no mistake; none of the groups listed are perfect. But what good is it to voice our complaints about these groups if we have no solutions? If complaints are constantly being emphasized, without solutions, then the complainer becomes part of the problem.

There are several issues within the groups listed above that we have the ability to control. While this article cannot address every divided group in the profession, let us look at one of the pairings as an example: nationally certified sign language interpreters versus novice sign language interpreters. More and more often, I have heard novice interpreters express frustration at the way they feel certified interpreters look down on them. I also hear certified interpreters express concerns about how novice interpreters are quick to take work they are not qualified to accept. We see the potential problem within each group’s perceptions. Now, let us discuss possible solutions.

Certified Sign Language Interpreters

Certified sign language interpreters should accept responsibility for fostering the growth of those novice sign language interpreters. There are many ways this can be done, such as mentoring, providing positive feedback, encouraging them in the right direction, and being mindful of how we approach them to give feedback.

I have heard the phrase “Certified Interpreters eat their young” more than once. While we may joke about this phrase, there are novice sign language interpreters who are afraid to reach out because they feel this statement is true. As certified sign language interpreters, we must be accountable for our actions. We should not base our opinion on our own beliefs and thoughts, rather, we should reach out to our peers for help when we are mentoring or giving advice. Remember, just because the advice did not come from us does not mean the advice is not valid. We should respect the advice that our peers have shared even if we would not offer the same feedback.

We also need to acknowledge when the novice interpreter is trying to follow the rules and be patient while they continue to advance their skills and knowledge. We are setting the standard those novice interpreters will one day follow.

Novice Sign Language Interpreters

As novice sign language interpreters, we should also accept responsibility by recognizing that we have an impact on the field of sign language interpreting. Our reputations will be made based on the decisions we make as we advance through the field.

When in doubt, it is appropriate to reach out to trusted certified sign language interpreters for their advice. We need to be willing to accept feedback from those who have experience. We also need to be willing to decline work that we are not ready to accept, skill-wise.

When we come across certified sign language interpreters who are not approachable, then we must look for others who are approachable. Just like the certified sign language interpreter who must be accountable for their actions, so should the novice interpreter. Remember, we are also representing the community we have become a part of and our actions could reflect positively or negatively on those communities.

We are All Accountable

Accountability is the key to a successful change. Each of the groups identified have issues that are very important to its members. The challenge is to find solutions to the issues that allow the group to stop pointing the finger, and start accepting responsibility.

The time has come to make a change in our field. The energy we have spent making excuses needs to be channeled into a newfound energy for finding solutions. Recently, in her article, Sign Language Interpreter Education: Time for a National Call to Action, Cindy Volk reached out with a “National Call to Action” and outlined ways for interpreter training programs to make changes. These types of articles are important because they offer suggestions for making change possible.

Where Do We Go From Here?

The examples provided above are just the tip of the iceberg. Today, I used Certified Interpreters v. Novice Interpreters as an example. The list of solutions was not an exhaustive list, but it is a start. The need now is for each of the other listed groups to consider, “How can I be a part of a positive change?”

I challenge these groups to find ways to work together. I challenge people within the groups to write more articles and get involved with more discussions that provide solutions. If there is a problem that the group feels strongly about, find ways to resolve the problem that do not include placing blame on the other group and then walking away.

It does not matter if you are an interpreter, presenter, teacher, student, consumer, or where you fit in, next time you feel strongly about a topic in the field, stop and think about how your response will impact the person listening. Remind yourself that if you just complain, you are part of the problem.

If there is one thing I have learned in all my years of interpreting, it is that this field is very distinct. Although I have been involved in the field since 1996, my family still does not know exactly what I do on a daily basis. They cannot understand what is involved in the whole process, no matter how many times I explain it to them. This has led me to the realization that we are a lonely field. If we turn against each other, who can we turn to for support? We each have a vested interest in the field of interpreting, whether we are service providers, or consumers. We need to look within our own groups and decide whether we are part of the cause of the great divide, or part of the solution to mend the gap.

Questions to Consider

1. What are some ways sign language interpreters can accept the challenge of bridging the gap?

2. Why are some people fearful about reaching out to opposing groups? What are some of those  fears and how can they be addressed?

3. What are some ways we can educate ourselves before we make a quick decision about another group?

 

Related StreetLeverage Posts

Horizontal Violence: Can Sign Langauge Interpreters Break the Cycle? by Kate Block

Strategic Partnerships: Cooperation Among Stakeholders in Sign Language Interpreting Isn’t Enough by Chris Wagner

Sign Language Interpreters: Is It Me? by Brian Morrison

 

References:

Volk, C.  (2014, October 8) Sign language interpreter education: time for a national call to action. Street Leverage. Retrieved from http://www.streetleverage.com/2014/10/sign-language-interpreter-education-time-for-a-national-call-to-action/

 

 


 

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K-12: A Call to Arms for Sign Language Interpreter Training Programs

A K-12 Call to Arms for Sign Language Interpreter Training Programs

How can ITPs better prepare sign language interpreters to work in mainstreamed K-12 settings? Specific steps are proposed to help educational interpreters become advocates for their students – and for change.

K-12 interpreting* has been around for quite some time, at least since the precursor of today’s IDEA was passed in 1975.  In the early years after this law was passed, we saw the development of what were called “self-contained classrooms,” where Deaf and Hard-of-Hearing (DHH) students attended a mainstream school, but congregated in special classes with a teacher of the deaf (TOD).  As years and decades passed, the percentage of DHH students in self-contained classrooms slowly decreased and the percentage placed in regular classrooms for at least part of the school day increased.

It is no secret that professionals schooled in the overall needs of DHH children, including numerous sign language interpreting professionals, have felt that this trend has not been in the best interests of DHH children.  Many such individuals learned about those overall needs in teacher training programs, from Deaf individuals themselves, and from CODAs.  Much effort has been expended over the years to stem this tide, unsuccessfully.

Yes, concerned individuals, groups, and organizations have been working against the wholesale mainstreaming of DHH children for the last 4 decades.  Yes, they have been researching, writing, publishing, presenting — attempting to educate the powers that be of the pitfalls in general education settings for DHH children.  Gina Oliva and Linda Lytle’s book, Turning the Tide: Making Life Better for Deaf and Hard of Hearing School Children (published by Gallaudet University Press in February 2014), includes two chapters uniquely highlighting the efforts of these scholar-advocates. Sadly, despite the clamoring of knowledgeable and passionate individuals and groups, the push towards “full inclusion” of DHH children has continued. With each passing year we find more and more of these children in their neighborhood schools, separated from each other.  And that is why this phenomenon has become an issue for the sign language interpreting community.

The Impact is Important

The increasing numbers of DHH children in general education settings has coincided with a related trend in how much experience educational interpreters have.  Many, if not most, interpreters fresh out of their training find initial work in K-12 settings.  Interpreters with limited training find work in these settings, also, though this fact may be slowly changing as a result of the development of the EIPA and its subsequent adoption in numerous states.  The EIPA and the people behind it, both as an instrument and as a requirement, is but one example of the work of advocates for DHH children.  At the same time, however, the fact that so many new interpreters work in K-12 settings is all the more reason for Interpreter Preparation Programs (IPPs) to develop more focus on preparing students for this kind of work.

Dr. Oliva’s February 2012 article, “Sign Language Interpreters in Mainstream Classrooms: Heartbroken and Gagged,” spoke to the issue of K-12 interpreters being actual eyewitnesses of the exclusion that results from “full inclusion.”  Ironic, yes.  Doug Bowen-Bailey, in “Ethical Choices: Educational Sign Language Interpreters as Change Agents,” says that “for interpreters working in schools, we clearly need to find new role space to lead to more success.”  He offers several suggestions for how K-12 interpreters can find this new role space in their K-12 workplaces.

One way to address issues raised by Oliva, Bowen-Bailey, and others is for IPPs to solicit input from working K-12 interpreters and from DHH adults who have used interpreters in K-12 settings in recent years.  Since things are changing so rapidly (economics, cochlear implants, to name a few influences), we suggest that this be done at least every 3-5 years.  Oliva and Lytle’s book also reports what their research participants (in focus groups and an online survey) conveyed about their K-12 years.  Not surprisingly, even without direct prompting, they had a lot to say about their interpreter(s).

Did these focus groups and survey participants, all between the ages of 18 and 34 in 2012, talk about their sign language interpreter’s interpreting skills?  To a point, yes.  In one glaring example, a then 9 year old’s interpreter was using the sign for a coin, a 25-cent piece, in conveying to the young deaf child that she could work on her assignment until “quarter to 12” (as in the time on a clock).  Chaos ensued, admittedly.  But significantly more frequent were remarks about the behavior, misbehavior, and overall cultural knowledge of the interpreters.  As such, in the remainder of this article we describe four learning targets and associated projects that we suggest for IPPs.  The topics are based on both the experience of Petri and her fellow working K-12 interpreters and on the reports from Oliva and Lytle’s research participants.  These suggested projects should result in providing interpreting students with knowledge, options, and confidence to explore the “new role space,” as Bowen-Bailey suggests.

Where to Start

We recognize that IPPs may already be assigning projects similar to these.   We also recognize that IPP coursework, particularly for K-12 interpreter specialization, necessarily follows any and all policy guidelines provided by the respective states to which they are responsible.  We wish to set forth an opinion that, where such policy dictates for coursework do not reflect the real life experiences of working K-12 sign language interpreters and their now-grown consumers, IPPs have a responsibility to do whatever is needed to educate state-level personnel about this conundrum.  Interpreters and interpreter trainers are uniquely positioned to educate everyone one concerned about the unique needs of DHH children.  Dave Coyne’s recent Street Leverage article, “Social Justice: A New Model of Practice for Sign Language Interpreters,” certainly is aligned with the need for sign language interpreters to employ leadership tactics in partnership with DHH adults/professionals.

Everyone knows that something needs to change vis a vis the experience of DHH students in general K-12 educational settings.  Maybe more than something: much needs to change.   Let’s all take part and be the change – let’s share, collaborate, and grow a new role, turning the tide together.

Recommendations

Here are some specific recommendations for Interpreter Training Programs to consider adopting:

Learning Target 1

Understand Incidental Learning – how it informs and empowers all humans, how Deaf students in a hearing school are at risk for limited access to incidental learning, and a variety of ways interpreters can respond to this risk.

Instructor to lecture on the dissertation “Positioned as Bystanders: Deaf Students’ Experiences and Perceptions of Informal Learning Phenomena” (Hopper, M. 2012) – her methods, findings, and recommendations.

1. Students to consider where and how incidental learning has occurred in their own lives – through reflection and discussion on how they acquired language, knowledge, and insight by overhearing peers – slang, obscenities, vicarious learning.

2. Students to spend time in public spaces (coffee shops, bars, gyms, etc.) listening and (unobtrusively) taking notes on what is learned incidentally (e.g. overheard).  Students to report on how what was overheard did or could inform their decisions or other elements of life, and on the potential impact of not overhearing particular bits of information.

3. Students to observe at the local school for the Deaf and report on how incidental learning naturally occurs in this environment.

4. Students to observe in a regular education setting with DHH student(s), list the incidental learning opportunities they witness (before class, in the hall, in the cafeteria), and make estimations about whether or not the information was accessible to and/or absorbed by the DHH student(s).

5. Students discuss the above observations and reports with classmates and develop ideas for strategies that sign language interpreters can employ to reduce the lack of access to incidental learning.  Students should consider strategies aimed at all levels – hearing peers, the DHH student(s), teachers, administrators.

Learning Target 2

Have a solid understanding of the nebulous issues regarding the role of a sign language interpreter in general education settings.

1. Students to investigate and report on various sources for information on interpreting ethics in general education settings.

2. Students to interview working K-12 interpreters to learn about various situations that have challenged thinking about ethical behavior for interpreters in K-12 settings.

3. Students to prepare a report on situations where the interpreter’s role may be blurry and debatable.  For each of these, students should report varying responses and the repercussions of each.  Some examples might be:

a. Interpreters monitoring behavior or performing disciplinary actions:  Give examples of why this is an issue, give numerous examples of situations where other adults might expect an interpreter to take some kind of action, and identify the options open to interpreters in each example.

b. Interpreters are bound by safety policies (“life, limb, or liability”) that apply to all adults in the school settings.  Give examples of student actions that would clearly require interpreter intervention, student actions that would clearly not be bound by safety policies, and student actions that would fall into a gray area.  Discuss various options for responding to the latter.

c. In matters of instruction, sign language interpreters have some flexibility.  Students should come up with numerous situations that typically need to be decided case by case.  Students should include extreme situations to illustrate flexibility within certain boundaries.

4. Teachers and other school personnel often expect and/or request an interpreter to assist with instruction.  Students should give examples of requests for assistance from teachers/staff that they deem reasonable, unreasonable, and ambiguous.

Learning Target 3

Understand how DHH youth and adults feel about their experiences in general education classrooms.

1. Develop questions and interview DHH adults about sign language interpreting services during the K-12 years.

a. Which of their interpreters’ practices were/weren’t empowering?

b. What recommendations do they have for K-12 interpreters?

2. Develop questions and interview currently working K-12 interpreters and/or former working K-12 interpreters about interpreting services during the K-12 years.

a. In what ways did they empower and advocate for their students?

b. What insights do they have for you?

3. Discuss findings with classmates.

a. What were common problems/issues cited by the Deaf adults/Interpreters?

b. What solutions were commonly deemed effective?

c. What recommendations do they have for currently working K-12 interpreters and for IPPs?

4. Use this information to develop fact sheets for general education settings – develop one fact sheet for adult staff, and one for hearing classmates.

Learning Target 4

Be able to function as an effective advocate for DHH students in general education settings – learn how to establish oneself as an approachable, trustworthy, and knowledgeable ‘local expert’ on issues related to DHH students.

1. Students to compose a one-page letter introducing him/herself and explaining the sign language interpreter’s role.  Include a brief description of the interpreting process, your training and experience, and what services you provide.

2. Students to prepare an in-depth inservice presentation for general education staff members.

3. Provide a practice inservice session by doing one of the following:

a. Do a ‘mock inservice’ with current educators in local school.

b. Present to a college class of future K-12 educators.

In the end

We have offered some specific student learning objectives and associated assignments or projects that will provide interpreters-in-training an opportunity to learn about and discuss issues regarding interpreting in K-12 settings.  This is particularly important because so many newly-trained interpreters find themselves working in such settings for at least a few years.  We further emphasize the responsibility that IPPs have for considering the impact of the “end product” of their programs, which is the education of deaf and hard of hearing children, for better or for worse.  In particular, they must be involved in educating state-level officials about the kind of training these children deserve their interpreters to have.

Do you have Learning Target that you might suggest?

 

Co-Author – Jenee Petri

Jenee worked as a K-12 Interpreter for 10 years.  She is currently a staff interpreter at the University of Minnesota. In addition to freelance work, she has been a Video Interpreter at Sorenson Communications for 5 years.  Jenee has been nationally certified since 2003.  She is also a national certified Cued Language Transliterator.  Growing up in Faribault, Minn., Jenee studied ASL in high school, which lead her to pursue a degree from Saint Paul College’s Interpreter Training Program in 2001.  She currently lives in Minneapolis with her boyfriend, Steve, and their dog, a 9 y/o English Springer Spaniel, Henry.

 

*We use the term “K-12 interpreting” for the sake of precision.  Issues involved with interpreting for K-12 students differ from those involving college students and adults.  We think that the term K-12 interpreting allows us (and other writers) to be more precise.